Frequently Asked Questions 

How quickly are you able to schedule?

Most scheduled cleanings take place 24 hours or more after contacting us.  However, upon special request or emergency situations, we may be able to offer same day cleaning services. 

Do you guarantee your services?

Yes, we have built our service and reputation by providing honest, reliable and quality services to our customers.  If you you are not 100% satisfied with the cleaning which we performed for you, simply contact our office within 48 hours and we will come back and re clean at no additional charge.  

Are you insured?

Yes, we are both bonded and insured and carry workman's compensation insurance.

Do I have to sign a contract for repeat future cleanings?

No, we do not require you to contract our services for a specific term.  Cleaning services may be purchased either on a one-time or repeat basis. Please take note that in order to receive discounts for weekly cleanings the repeat visit must not take place greater than 9 days form the first service date.  For bi-weekly, the next visit must not exceed 16 days and for monthly cleaning discounts to be applied, the monthly re-visit must not exceed 33 days from the previous cleaning visit. 

How many people do you send to perform cleaning tasks?

At minimum, we will always send a team of at least two cleaning professionals   However, depending upon the job size and number of appointments we schedule for any particular day, we may add cleaning specialists in order to complete tasks in the most efficient manner.

What if I have a pet?

We love pets!  However, for the safety of our staff, we do ask that pets be secured when our team arrives if your pets may pose a problem during the visit of our cleaning team.  This is especially true in situations where your pet may get agitated when hearing the sound of a vacuum cleaner, etc.

Why are first cleanings slightly more than repeat/recurring cleanings?

Most first cleanings require a bit more attention to bring the area to be cleaned up to a "maintain only" level of cleaning.  The detailed cleaning (not deep cleaning) on first visit visit will usually consume more time than a regurlar scheduled maintenance cleaning.  Because of this, the first visit will normally cost a bit more than repeat weekly, bi-weekly or monthly cleanings.


 

 

 

 

What have our customers said?

Review by Pixie G. in Muncie, IN
Project: Interior House Cleaning
Comments:  Very personable and trustworthy. After I left him with a key to my old home he continued to work for 4 more hrs. Then he stopped by my new home. He went thru my pack-rat late husband's papers (that I would have thrown away due to exhaustion) & found over $700 in cash tucked in with the papers. 
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Review by Don D. in Anderson, IN
Project: Interior House Cleaning
Comments:  It all went smoothly, no problems.
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Review by Becky P. in Hartford City, IN
Project: Interior House Cleaning
Comments: Completely satisfied with this cleaning service.  Highly recommend to anyone needing their services  
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Review by Anjolii D. in Muncie, IN
Project: Interior House Cleaning
Comments:  We hired them for biweekly residential cleaning and have been pleased by their attention to detail, punctuality, and courteousness.
 
Give us a call today and become of our next satisfied customers!  If you'd like to submit on-line feedback to us about your cleaning experience, simply use our contact-us form and send in your comments.